Privacy Policy

1. Glossary

“Personal Information”

Information that identifies or could identify an individual (e.g., name, email, IP address).

“Users”

Anyone who interacts with Inspectsy, including tenants, property managers, agency staff, and property owners.

“Services”

The Inspectsy web app and related features offered by Inspectsy Tech Pty Ltd.

“Property Data”

Inspection photos, addresses, and reports.

2. Your Consent & Anonymity Options

Where lawful and practical, you may choose not to identify yourself or use a pseudonym when interacting with us. However, this may limit your ability to use our platform.

By using Inspectsy, you consent to the handling of your personal information in accordance with this Privacy Policy.

3. What Information We Collect

We may collect and hold the following types of information:

Account & Identity Information

• Name
• Email address
• Phone number (optional)
• Role (tenant, property manager, owner, etc.)
• IP address and device metadata

Property & Inspection Data

• Property addresses
• Photos and videos taken during inspections
• AI-generated or user-generated inspection reports
• Timestamps and geolocation metadata (if applicable)

Communication & Technical Data

• Messages exchanged within the platform
• Logs of platform usage
• Feedback or survey responses

4. How We Collect Information

We collect information through:

• Forms submitted via our platform
• Media uploaded by users during inspections
• Communications with our support team
• Automated tracking (e.g., usage logs, cookies)
• Third-party integrations (e.g., AI tools, cloud hosting)

5. How We Use Your Information

We use your personal information to:

• Facilitate property inspections and generate reports
• Deliver reports to relevant parties (e.g., agents, owners)
• Improve platform functionality and user experience
• Ensure security and monitor compliance
• Communicate updates and support users
• Meet legal and regulatory obligations

6. Third-Party Services & Integrations

We may use third-party service providers for:

• Cloud hosting
• AI report generation
• Email notifications
• Analytics

These providers may access your information only as needed to perform their role and are bound by strict confidentiality agreements. We do not sell your data.

7. Disclosure of Information

We may disclose information:

• To property managers, owners, or agencies for the purpose of delivering inspection results
• To service providers under strict privacy terms
• If required by law, regulation, or court order
• As part of a business sale, merger, or restructuring

8. Overseas Disclosure

Some of our service providers may be located overseas. We take reasonable steps to ensure any transfer of data complies with Australian privacy laws and is secured by contract or other lawful mechanisms.

9. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, modification, or disclosure. These include:

• Encryption of sensitive data in transit
• Secure cloud storage with restricted access
• Monitoring and audit logs
• Regular reviews of access permissions

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

10. Cookies & Tracking Technologies

Inspectsy may use cookies and similar technologies to:

• Improve your experience
• Understand how users interact with the platform
• Diagnose bugs and performance issues

You can manage cookies through your browser settings. Disabling them may limit functionality.

11. Access, Correction & Deletion

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of data we no longer require

To make a request, please contact us using the details below. We may ask for identification before processing your request.

12. Third-Party Links

Our services may link to or integrate with third-party websites or tools. We are not responsible for the privacy practices of these services. Please review their policies before providing your personal information.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in law, services, or business practices. Significant changes will be communicated via our website and/or email.

Last updated: 10 June 2025

14. Contact Us

If you have questions, concerns, or complaints, contact: